Questions for a useful first review.

Syntext combines AI document processing, accounts payable automation and workflow orchestration. AP Automate manages invoices; Scribe extracts and validates business-document data; Flow coordinates work across people and systems. Recon adds supplier statement reconciliation against the AP ledger, available Q1 2027.

Start with the work that needs attention: invoice processing, supplier statement reconciliation, document extraction or coordination. Free initial discovery can establish whether a scoped diagnosis and evaluation would be useful, including planning for Recon’s Q1 2027 availability.

Yes. Each product has an independent buying path. Recon is available Q1 2027 and will not require AP Automate. Scribe and Flow can complement other products where extraction or coordination is needed; buying the full range is not a prerequisite.

Syntext works with the buyer’s finance, operations and IT stakeholders to define fields, rules, integrations, controls, exceptions and acceptance criteria before live use.Explore Syntext-led implementation

The commercial model is discussed after the work, document volumes, extraction requirements, integrations and service needs are understood. Syntext does not charge per seat.See the pricing approach

Begin with the public security and compliance overview. Requests for confidential documentation are screened manually for prospects, existing customers and legal or advisory teams.Review security and compliance

No. AP Automate is scoped alongside the ERP and can use its supplier, purchase-order, receipt and accounting context while returning approved information to the agreed ERP process.Explore ERP & app integrations

PDF or XML invoices can be received through scoped email, API, SFTP or upload channels. Specific XML schemas, networks and national e-invoicing requirements still need confirmation.

AP Automate supports configured two-way and three-way matching, plus non-PO handling. The relevant purchase-order, receipt, balance and tolerance context is agreed during implementation.

Non-PO invoices can follow configured coding, allocation, threshold and approval paths, with exceptions sent to the responsible person.

No. Automatic verification can advance work only when the configured checks pass. Blocking issues, unclear information and required approvals remain visible for resolution.

No. AP Automate can report payment status as part of AP visibility, but it does not execute payments.

Yes. Connected supplier and purchase-order records provide context for resolving missing invoice information. Syntext Flow can coordinate pre-processing and remediation where required. Unresolved information remains visible for review; the lookups and correction rules are agreed for the implementation.

No. Scribe extracts and validates document data across finance, procurement, HR and operations. Examples include contracts, supplier onboarding forms, employee documents and delivery records. The output supports the receiving business process.

Scribe supports handwritten documents as well as typed and scanned material. Representative samples should be evaluated because source quality and layouts affect the review needed.

No. You still specify the fields, output structure, validation rules, review steps and integration. Template-free extraction removes the need for a template for every layout.

A clear match can return the configured standard name or ID. If no clear match is established, Scribe preserves the original extracted value and flags the validation outcome for review.

Scribe supports both single-document extraction and combined extraction where an agreed set of related documents needs one structured result.

The delivery method, field mapping, access, validation and failure handling are scoped around the receiving ERP, application or existing automation.Explore ERP & app integrations

Bring representative documents, the fields and structure required, any approved references and the exceptions a reviewer must handle. Syntext then scopes a useful evaluation and delivery path.

Yes. Flow is independently available. It can also complement AP Automate or Scribe where a process needs coordination across people and systems.

A workflow can begin from an agreed schedule, trigger or request. The start condition and the sequence that follows are configured for the specific process.

Yes. A configured workflow can send email requests and process replies and attachments, while keeping progress and missing responses visible.

Flow coordinates document classification, extraction, business-data lookups and transformations where the workflow needs them. It can connect AP Automate or Scribe to the surrounding process, with the required checks and review boundaries defined during implementation.

An unclear, missing or blocked step can be routed to a person with the available context. Exception ownership and the action that resumes the workflow are agreed during implementation.

Scoped APIs and file transfers can exchange information with agreed systems. Compatibility, access, mappings, retries and failure ownership are confirmed for the actual integration.

Syntext Recon is available Q1 2027. You can discuss your supplier statements, ledger exports and review needs with Syntext now to plan an evaluation.

Recon is designed to compare supplier statements with your organisation’s AP ledger for the agreed supplier and period. It brings matching entries, missing items, credits, payments and balance differences into a reviewable reconciliation.

No. Recon can be purchased independently and work with a ledger export from your existing accounting process. AP Automate can provide additional invoice and purchasing context where the products are used together.

Invoice matching checks an invoice against purchase orders and receipts. Supplier statement reconciliation compares the supplier’s account with your own ledger, including invoices, credits, payments and balances. Matching invoices alone does not establish that the supplier balance agrees.Read the supplier statement reconciliation guide

The planned starting point is supplier statements received by email or upload, together with a CSV or spreadsheet export of the AP ledger. Syntext agrees the records, periods and mappings during implementation. A ledger import is not a live ERP synchronisation service.

Yes. Scribe can support document extraction needs and Flow can coordinate collection, handoffs and follow-up work where required. Recon can be scoped alongside either or both, with or without AP Automate.

No. A reconciliation records the comparison, differences and review decisions. It does not execute payments or replace your organisation’s payment authorisation and accounting controls.