ISO 27001 certified
Syntext's information security management system is ISO 27001 certified.
Security and compliance
Built for your business. Trusted with your data.
ISO 27001 certification and SOC 2 compliance underpin how we protect your information. From document ingestion to system integration, Syntext combines independently audited controls with responsible data handling and one team accountable for implementation and support.
Request security documentationSecurity credentials
Enterprise security. Proven credentials.
ISO 27001 certified, SOC 2 compliant and committed to protecting personal information. Security is built into how we develop, implement and support your document workflows.
SOC 2 compliant
Independently audited controls protect the security, availability and confidentiality of customer data.
GDPR compliant
We process personal information lawfully, securely and transparently, with safeguards and governance that protect individual privacy rights.
Product and access controls
Control who can access your data and act on it.
Syntext Scribe
Protect access with MFA. Use Scribe through its browser interface or API, with user responsibilities and usage controls aligned to your document process.
AP Automate
Role and entity access controls keep the right work with the right people. SSO and SAML are configured with your IT team during implementation.
Accountable implementation
Our team implements your access rules, system connections and exception paths, with clear ownership of how information moves through the workflow.
Integration and data handling
Your data. Clear controls at every step.
- System connections and data exchanges defined with your IT team.
- Role and entity permissions for viewing, reviewing and approving work.
- Agreed data-handling instructions and contractual responsibilities.
- Clear ownership of failures, exceptions and access changes.
Syntext security and compliance: a public due-diligence overview
Buying guides
Syntext security and compliance: a public due-diligence overview
A public starting point for reviewing Syntext credentials, product controls, implementation questions and the separate request for confidential evidence.
Read the guideExplore our security credentials, product controls and approach to protecting your data in this public overview.
Supporting your security review.
Syntext manually screens requests from prospects, existing customers and their legal or advisory teams. Documents are shared following review.
Thank you. Your request is submitted.
Our team will review your request and contact you about the documents we can share.
Prefer a direct route? Email sales@syntext.co.za or book free discovery.