Frequently Asked Questions

Syntext Scribe is a versatile OCR solution for digitizing and classifying documents. It captures information from various document types and integrates seamlessly into existing systems. This enhances data accessibility and operational efficiency.

Syntext is an AI-powered SaaS platform that enables intelligent automation of finance workflows such as accounts payable, expense management, supplier processing, and more, leveraging “Agentic AI” that interprets intent and structure rather than relying on rigid templates.

AP Automate streamlines the Accounts Payable process from invoice capture to payment. It utilizes OCR technology for accurate data extraction and validation. This ensures efficient matching, approval, and posting of invoices.

Designed for finance teams, CFOs, Finance Ops, and IT, who require scalable, secure, and intelligent automation without the usual complexity or cost.

It ingests invoices from PDFs, scans, emails, and even handwritten forms, understanding structure and intent via Agentic AI.

Scribe handles invoices, contracts, handwritten notes, and more without requiring templates or training.

A next-gen AI architecture that doesn’t just extract text but understands document intent, context, and structure with high accuracy, even from handwritten and unstructured documents.

It dynamically captures key fields like vendor, line items, tax, totals, PO number, and more without templates.

Yes, Scribe classifies document types across ingestion channels (email, SFTP, EDI, e-Invoice platforms) and routes them appropriately.

No. Syntext’s platform operates without relying on brittle templates or manually crafted rules, enabling fast deployment and adaptability from day one.

AP Automate triggers contextual approval workflows based on invoice value, category, or exceptions, modeling your existing approval patterns.

It uses AI-driven validation routines and ML-based lookups to verify data fields before output.

Via open, RESTful APIs and ERP integrations, Syntext seamlessly connects with existing ERPs, CRMs, and other downstream systems.

It validates data against POs, contracts, and ERP info. A human-in-the-loop option offers manual review when needed.

Via REST APIs, Scribe pushes structured data into ERPs, CRMs, cloud systems, or workflow tools in real time.

The platform includes robust audit trails, access controls, compliance checks, built-in validation against POs/contracts/ERP data, and human-in-the-loop review options.

Scribe offers fast deployments, getting you operational in hours rather than weeks.

Provides real-time dashboards with insights into invoice status, exception volume, cycle time, and spend trends.

Intelligent exception handling identifies mismatches (duplicates, anomalies, PO mismatches), flags them, and routes them according to defined workflows.

AP Automate supports open APIs for seamless ERP integration, automating posting, payment execution, and syncing data.

Yes, Scribe extracts legibly from both cursive and block handwriting with high precision.

Users can see up to an 80% reduction in manual work and faster cycle times, translating to lower operational costs, fewer errors, minimized late fees, and better vendor relationships.

Yes, Scribe is built to be enterprise-ready, offering scalability, security, and compliance by design.

Intelligent exception logic flags mismatches, duplicates, or anomalies and routes them for manual intervention as needed.

Fully cloud-based SaaS, secure, scalable, and easy to deploy across geographically distributed enterprise teams.

Yes, Scribe includes human-in-the-loop options, allowing manual validation where required.

Includes audit logs, compliance checks, role-based access controls, and full traceability of actions.

Yes. Scribe can be embedded into your existing processes or application architecture, enabling secure document processing and validation without disrupting current systems.

Pricing is tailored per enterprise based on document volume, current ERP/AP infrastructure, and specific needs.

Yes, support is available and you can reach out via the FAQ page or the support contact form.

Yes. Tools like Scribe can be whitelisted and integrated into existing process flows and applications.

Real-time dashboards display invoice status, cycle times, exceptions, and spending trends.

Unlike legacy OCR or template-based tools, Syntext offers smart, context-aware AI that adapts to varied formats, reduces setup overhead, and delivers immediate accuracy.

Absolutely. Syntext prioritises data security and confidentiality. Our platform employs advanced encryption and security protocols to protect sensitive information, with regular audits ensuring compliance with industry standards.